FAQ
Frequently Asked Questions
General
I don’t understand 3D Printing stuff. Can is use this website?
Offcourse you can. Our product is created to support users like you, but also proffesional users to easily upload a model, change what you want “if” you need it, and let us produce it for you. See our Tips page for more information, but remember, it is all optional.
Having said that, instead of our system making gists and guesses, optimizing your models in the end get’s beter results.Payments
We support iDEAL, Bancontact and SEPA.
Returns
Because all orders are customer specific manufactured, we do not accept returns.
Shipping
Costs
We charge €5,- ex BTW for shipping within the Netherlands, for the Waddeneilanden the costs are €11,- ex BTW.
Destinations
We currently do not ship outside of the Netherlands. In the future we will add support for other countries.
